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New Era Dental: Fort Gratiot
- Dentists
- Fort Gratiot Twp, MI
About this business
Location details
4036 24th Ave, Fort Gratiot Twp, MI, 48059, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 3:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Had an issue with bottom wisdom tooth out. Day after Dr office called to check up on it as well to see if I needed anything at all. Excellent staff. Called a few days later about it due to still swelling awesome was about time off understanding pain I was in. They take care of their patients great.
Business response:
We really appreciate you taking the time to share your experience with us, Brit !
Brought my son in and Melissa was absolutely amazing and made him feel very comfortable! Thank you for making it such a great experience for him!
Business response:
Thanks so much for sharing your thoughts, Kayla . You’ve brightened our day!
Not a great experience at all, went their for wisdom teeth with lady Dr, she advised me that she couldn't do the top one due to surgeon needed to take it out along with bottom, they where supposed to take out two, horrible experience. With the medicine that numbs you along with how many times they poked me along with they pulled it cracked the tooth kept grinding and pulling on it for an hour in a half mouth is bruised can barely talk or open mouth today, bottom is very swollen, can only take amoxillion due to its liquid whi... read more
Business response:
Thank you for providing your feedback and letting us know about this issue, Brit . We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please call us at the office and we'd be happy to help you out.
Only one visit, and that was enough. I found them to be arrogant I needed a adjustment on my partial, and they dismissed that right off. Took lots of x-rays and DID NOT RETURN MY SEVERAL HUNDRED DOLLAR PARTIAL. I SEE THEY HAVE A FIVE STAR RATING, THEY PROBABLY DID THAT THEMSELVES. I WOULD GIVE ME A NEGATIVE (-5) STAR RATING IF IT WERE AVAILABLE. THE WORST PART WAS THEIR ATTITUDE. MAYBE PART OF THEIR CULTURE. I WOULDN'T RECOMMEND THEM TO MY WORST ENEMY!! BE CAREFUL CAUTIOUS IF YOU DARE TO GO THERE. I EASILY FOUND ... read more
Business response:
Jim , we apologize that you feel this way about our office. It is my understanding that you did indeed leave with your partial that was made by a previous DDS. Our staff tried their best to accommodate your treatment needs and we stand firm behind our treatment planning. I would assume that you agreed to what you were told as well considering you signed the treatment plan that was presented in your case. Every word written in your review is extremally harsh to our team and dental home. We are rated well because of our cultu... read more
Staff is great, however dentist is condescending, uncaring, and impatient. I would not have written this review if this wasn't my experience on more then one occasion. Anyone with a real fear of dentistry or needles should never, ever, go here. I left in tears, with my dental work incomplete.
Business response:
Scott, I'm sorry you had this experience. If you could please reach out to our Director of Operations Jennifer 810 385 9766 as we can not find you as a patient of record
Frequently asked questions about New Era Dental: Fort Gratiot
How is New Era Dental: Fort Gratiot rated?
New Era Dental: Fort Gratiot has a 4.7 star rating with 259 reviews.
When is New Era Dental: Fort Gratiot open?
New Era Dental: Fort Gratiot is closed now. It will open tomorrow at 9:00 a.m.