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11045 Broadway, Suite A, Crown Point, IN, 46307, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Condescending receptionist, who was not wearing a mask herself, attacked me about not having a mask. Then tried to hand me a mask with her bare hands. Unsanitary and rude service. Go somewhere where the staff treats you with respect.
Your billing for services leaves a lot to be desired. Estimates for patient portion due, at time of service is not done very well. When asked if we overpaid, when should we expect a refund and was told a week to 10 days after Insurance payment was received. Now we call to inquire when is the refund coming and it's 4-6 weeks. Really? You've been paid and then some, but it'll be that long to get our money back? Ridiculous. Terrible service
Business response:
Hi Sheila, thank you for your constructive criticism of our billing department. We understand that dental estimations and billing can be confusing as well as frustrating at times. The good news is that your refund is already in process and should be in the mail by the beginning of next week at the latest. Thank you again!
Endodontic & Periodontic Associates, Ltd. - Crown Point has a 4.8 star rating with 163 reviews.
Endodontic & Periodontic Associates, Ltd. - Crown Point is open now. It will close at 6:00 p.m.