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Endodontic & Periodontic Associates, Ltd. - Oak Lawn
- Dental
- Oak Lawn, IL
About this business
Location details
4550 W 103rd St, Oak Lawn, IL, 60453, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Condescending receptionist, who was not wearing a mask herself, attacked me about not having a mask. Then tried to hand me a mask with her bare hands. Unsanitary and rude service. Go somewhere where the staff treats you with respect.
Your billing for services leaves a lot to be desired. Estimates for patient portion due, at time of service is not done very well. When asked if we overpaid, when should we expect a refund and was told a week to 10 days after Insurance payment was received. Now we call to inquire when is the refund coming and it's 4-6 weeks. Really? You've been paid and then some, but it'll be that long to get our money back? Ridiculous. Terrible service
Horrible experience! If I could rate zero stars, I definitely would. I called the office as a new patient needing an evaluation of a tooth. This would have been a very fast appointment, only an x ray and a quick look by the dentist. I was scheduled for today at noon. I arrived at 11:45 because I knew that there would be paperwork to fill out as a new patient. By noon I had turned in the paperwork and began waiting. I started noticing all the other patients coming in and being taken back before me. Eventually the lobby was em... read more
Business response:
Jessica, as one of the doctors at Endo and Perio associates I can't tell you how distressed I was to read that you had a poor experience at one of our offices. First of all let me apologize to you for the poor experience that you had. We take pride in treating all of our patients with care and respect and it does not seem that was the case with you. Secondly let me thank you for bringing this matter to our attention as we can only improve on our customer service when we know there has been a problem. Finally I want to let yo... read more
Frequently asked questions about Endodontic & Periodontic Associates, Ltd. - Oak Lawn
How is Endodontic & Periodontic Associates, Ltd. - Oak Lawn rated?
Endodontic & Periodontic Associates, Ltd. - Oak Lawn has a 4.9 star rating with 219 reviews.
When is Endodontic & Periodontic Associates, Ltd. - Oak Lawn open?
Endodontic & Periodontic Associates, Ltd. - Oak Lawn is open now. It will close at 5:00 p.m.