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Starling Eye Group
- Healthcare
- Gainesville, FL
About this business
Location details
4635 NW 53rd Ave, Ste 202, Gainesville, FL, 32653, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 7:30 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | Closed |
I will be seeing Dr. Starling tomorrow, I've been going to her for several years, since we found her next to Lenscrafters in the Oaks Mall. She's the best!
RecommendedThe atmosphere is very pleasant. All tests etc are explained in advance
I have been wearing glasses for 35 years and in that time, I have seen a lot of different optometrists. Previous experiences at Starling Eye Group have been so wonderful that I left glowing reviews on Facebook and Google. Just two weeks ago I was recommending them to a couple of my coworkers for their new glasses. My most recent experience happens to be the worst experience I have ever had getting new glasses. I had to make an appointment 2 weeks ahead of time due to the limited appointment availability. I arrived early for ... read more
Business response:
Logan, I responded to your google review as soon as I saw it this evening. I also sent you a personal email. This is the 3rd copy I have seen so far tonight of your review. I will include a copy of both my email response to you as well as my response to your google review. I do really wish you would have given me the opportunity to correct the situation prior to your posts over multiple social media platforms this evening. Here is my response to you via your google review as well as your email: I am so sorry for the experien... read more
Business response:
Mr. Stout, I understand that you did not like my optician and felt we gave you terrible customer service. I already apologized for that. I can assure you that customer service is a top priority of mine, as well as my employees being treated with dignity and respect. I'm sorry that you did not like the price you were quoted. In that case- most people would just purchase from another vendor- not try to discredit an optician trying to do her job and ruin a local business' reputation in a public forum. I sincerely hope you find ... read more
Please read all the way to the bottom. I'll make a long story short. I've been buying frames from this business for three years in a row. The past two years I've been dealing with their new optician , and she's made it a horrible experience. In 2016 I bought a pair of Prada frames for around $350-400. She ordered the wrong color, no big deal. The friction came when the frame broke within the year and I needed help with my warranty. The warranty is SUPPOSED to be dealt with at... So here is the new problem. Which is crazy. I ... read more
Business response:
Mr. Stout, I understand that you did not like my optician and felt we gave you terrible customer service. I already apologized for that. I can assure you that customer service is a top priority of mine, as well as my employees being treated with dignity and respect. I'm sorry that you did not like the price you were quoted. In that case- most people would just purchase from another vendor- not try to discredit an optician trying to do her job and ruin a local business' reputation in a public forum. I sincerely hope you find ... read more
Please read all the way to the bottom. I'll make a long story short. I've been buying frames from this business for three years in a row. The past two years I've been dealing with their new optician , and she's made it a horrible experience. In 2016 I bought a pair of Prada frames for around $350-400. She ordered the wrong color, no big deal. The friction came when the frame broke within the year and I needed help with my warranty. The warranty is SUPPOSED to be dealt with at the store level. She was unwilling to help in any... read more
Business response:
Mr. Stout, I understand that you did not like my optician and felt we gave you terrible customer service. I already apologized for that. I can assure you that customer service is a top priority of mine, as well as my employees being treated with dignity and respect. I'm sorry that you did not like the price you were quoted. In that case- most people would just purchase from another vendor- not try to discredit an optician trying to do her job and ruin a local business' reputation in a public forum. I sincerely hope you find ... read more
Frequently asked questions about Starling Eye Group
How is Starling Eye Group rated?
Starling Eye Group has a 4.7 star rating with 944 reviews.
When is Starling Eye Group open?
Starling Eye Group is open now. It will close at 6:00 p.m.