Lane & Associates Family Dentistry - Greensboro

Misty E. 

on Reviews Today

8 years ago

I had an appointment at 8 am to recement an existing crown that came off. I explained to the staff when I made my appt that my brother would be having surgery today at UNC on his lung due to cancer and having an appt first thing in the morning was necessary so I could head to the hospital right after. It should only take 30 minutes to cement a crown back on......Right????. Here it is 10:15 am and I am still sitting in the back in a chair waiting. I asked why it is taking so long and was told there were appts before mine.... read more

Darnisha M. 

on Reviews Today

8 years ago

The women at the front desk should not be working in a customer service environment if they do not know how to speak without being rude. It that's the only way you know how to convey your point you have an issue. The lack of organization & same use of policies between the women in the office led me to believe that my insurance could be taken & that the payment could be paid as soon as possible. (Considering it was not taken at the prior visit & I was told it had to be taken at this one.. so which one is it?) I felt discrimin... read more

Alexandria S. 

on Reviews Today

9 years ago

The appointment was at 9:30am, I was there for 2 hours. It seem like you overbooked appointments. 

Anonymous 

on Reviews Today

9 years ago

I was happy with doctor but extremely unhappy with the wait. My appointment was at 10:30, at 11:00 I was in a chair waiting for the doctor that arrived at 11:15. The doctor apologized for the wait but still I would like someone to tell me in advance that they were running late.