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Lane & Associates Family Dentistry - Jacksonville
- Dentists
- Jacksonville, NC
About this business
Location details
3445 Henderson Drive, Jacksonville, NC, 28546, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 2:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Kristie Jones did a very thorough job! Always a professional, pleasant visit.
Was a patient in Raleigh office and then Jacksonville. The dentist in Jacksonville refused to refer me out to oral surgeon to have thirteen teeth pulled, unless I drove to their office in Raleigh, two and half hours each way. Now I call and they tell me I’m considered a new patient because it’s been two years and they don’t take new patients with Medicaid. But if you have cash or other insurance they will take you. PS nobody called me in those two years to let me know if they got approval for my teeth. When I had calle... read more
Had an emergency and because I hadn’t been in the office for two years I was considered a new patient and they aren’t accepting new patients. The last time I was in the office the dentist refused to refer me out, to oral surgeon, unless I drove to THEIR practice with an oral surgeon, in Raleigh, two hours away. otherwise I would have to be awake to have thirteen teeth pulled. Now they consider me a new patient. Wouldn’t go to this office if they were the last dentist on earth,
To edit my review from 2 stars to 1** I posted a review a couple of weeks ago about the negative experience I had here and instead of remedying the problem they sent me a certified letter terminating my patient-provider relationship. If you plan to speak up about how you’re treated here and what you experience, plan to find a new oral provider. I still stand by the fact that they do good basic dental care and they never injured me in any way, shape, or form. How they handle this was unprofessional and uncalled for. Go elsewh... read more
Ive been a patient of this place for many, many years, even went to a different location and transferred here when I moved because I loved them, sadly, things change. I had cosmetic dental work done 9 months ago and I’ve had to return repeatedly over the course of these last 9 months to have it repaired. I haven’t done anything extraordinary to damage it, just flossing, eating steamed oysters, and getting parsley out of my teeth with my finger. Recently I’ve been charged to repair their faulty work and their excuses were “it... read more
They made sure that I was comfortable and they answered all my questions and concerns about my wisdom teeth!
Business response:
Thank you so much for your kind words, Mary. We really appreciate you taking the time out to share your experience with us. Cheers, Lane & Associates Jacksonville Morgan
They make me feel comfortable and are very nice!
Always have had a pleasant experience at this Dentistry! Caring, professional & Kind! Thanks for all you do!
I'd recommend this establishment to everyone !!!
Frequently asked questions about Lane & Associates Family Dentistry - Jacksonville
How is Lane & Associates Family Dentistry - Jacksonville rated?
Lane & Associates Family Dentistry - Jacksonville has a 4.9 star rating with 1,052 reviews.
When is Lane & Associates Family Dentistry - Jacksonville open?
Lane & Associates Family Dentistry - Jacksonville is closed now. It will open at 8:00 a.m.