Lane & Associates Family Dentistry - Ridge Road

T O. 

on Reviews Today

4 years ago

I had been a patient at the 1201 Ridge Rd, Raleigh, NC for over a decade. All of a sudden I received multiple calls and hang up calls from a collections agency- regarding an outstanding bill of less than $100 Apparently my insurance hadn't paid the entire bill even though it had told me and this office it was covered one hundred percent. Lane and Associates hadn't called-emailed-text-or sent a bill to me prior to them turning the matter over to this collection agency. I immediately made payment to the office the day the co... read more

Odaliska A. 

on Reviews Today

4 years ago

I went in with a lot of pain that turned out to be an infection under a tooth and was referred out to an endodontist. When I called back to ask for some help with the pain that was now unbearable I was dismissed with the suggestion to take ibuprofen and call the referral for an appointment. Not going back to a doctor that won’t even take you seriously when you say you are in a lot of pain.  

Timothy W. 

on Reviews Today

8 years ago

My wife and I will never go to any other dentist. I love the staff. 

Joe 

on Reviews Today

8 years ago

After having been a patient of Dr. Jackson and remaining at Lane and Associates on Ridge Road after they bought the practice from Dr. Jackson I observed a significant decrease in patient care. The front office staff that takes care of billing, insurance and scheduling was all different every 6 months when I went in for my cleanings. At one cleaning the doctor said, "everything looked great, keep doing what you are doing." On the very next cleaning 6 months later a female doctor came in - studied my x-rays, peaked inside my... read more