National Bankcard

Angela S 

on BBB

8 months ago

Awesome company, Great rates and customer service. Every customer service rep has been wonderful. 

Ty M. 

on BBB

4 years ago

Today 2/15/21...I spoke to Lauren C****** and let me tell you she was on it as she was the first I needed her help. In a crucial time such as this, I needed a kind voice and Lauren was just that and went an extra mile for me. Thank you, Thank you for your Professionalism and your humanity. Have a wonderful day. ************** 

Michael A 

on BBB

5 years ago

My issue with National Bankcard was rectified by Vanessa thankyou for you assistance. 

michael a 

on BBB

6 years ago

I had some problems with National Bank card processing ,But I was contacted and I have to tell you they took care of the problem immediately and followed up with me and every thing is running smooth.happy days 

Boniface O 

on BBB

3 months ago

Never do business with this company, because of their inconsistencies, run around. I signed up with them to provide a processing service with my business. They told me I can process a maximum of $5000/charge. They also said settlement will take about 1-2 business days. On 3rd day, no settlement and we i quite why, only to be given the run around that it would be 1-4 business days, advised to wait one more day we agreed, 20 minutes later, they sent an email asking us to provide three months of our bank statements among other ... read more

Breanna B 

on BBB

4 months ago

I don't even use their service, but the telemarketing calls for my small business are relentless, annoying, use spoofed numbers, and confrontational. I have tried politely declining. I have asked to be taken off the call list. I have been firm. I have even tried yelling and threatening to make a report. What does it take to make them stop? I will complain about this company to everyone I come in contact with, just because they hire terrible people to market their product. 

Cherie K 

on BBB

a year ago

I switched from using square to national bankcard. I saw their advertisements on social media claiming that they have the lowest credit card processing fees.I took the time and spoke to a sales agent on the phone and was told the overall credit card fees were 1.5 percent. I then went through their entire process of applying. Lot's of contracts and signatures.After going through three upgrades of processing terminals to finally get one that doesn't have a long delay between transactions or a 30 second time out than has to be ... read more

Cherie K. 

on BBB

a year ago

I switched from using square to national bankcard. I saw their advertisements on social media claiming that they have the lowest credit card processing fees.I took the time and spoke to a sales agent on the phone and was told the overall credit card fees were 1.5 percent. I then went through their entire process of applying. Lot's of contracts and signatures.After going through three upgrades of processing terminals to finally get one that doesn't have a long delay between transactions or a 30 second time out than has to be ... read more

Kinder G 

on BBB

a year ago

This place is a scam. I was given 0.25% on debit cards, 1.55% on Credit cards, 1.95% on ****************, transaction fees of $0.19, *************** fee of $5.00. When I finally received my first statement I was charge a total of 6% with all the hidden fees, Online debit fee, NQUAL fee, AVS POS fee, MC location fee, other item fee... yes other other item fee. This place is misleading and are stealing from small businesses. I hate that I even have to give them one star.