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National Bankcard
- Finance
About this business
I signed up with National Bankcard 3 weeks ago. I spoke to ****** who said I would get 1.9% rates and $5.00 a month fees with next day funding. Once I signed up it was the old bait and switch. Rates were good but they held the money for 3 days and said my business didnt qualify for next day funding. I had to wait 90 days and there underwriters would reevaluate. I was then promised 2 day funding but the cut off time my representative ****** helped me set was wrong which led to 3 day funding. Too many false promises. Very dece... read more
I only used it for a few months. I was told I was only going to be charged $5 per month. A month later they added fees including $145 per year and another $25 for something else, $3 for something else all these hidden, never spoken, never informed by correspondence added fees. Its a scam, and a nightmare. I tried closing the account and THEN they mention THE **** (without being clear about them) will have to be paid; all of them till ****. I almost fainted when I read the email. Dont make the mistake I made. Stay away. Custo... read more
It’s a big fraud company. The sales people promise you something else and make you signup but later you see so many different charges in end of month on your account. Pathetic customer support. Have to call several times and no one will call you back
Worst card processor ever. Hidden fees will triple your cost to use their services. By the end of the month they will charge your account with a MONTH END CHARGES. It will be another 3% on top of the 1.95% per transaction. The representative responsible for my account never get back to me to explain these charges.
National Bankcard (incorporating *********** *** ******** ***) hit us with a chargeback of almost $600 simply because a customer claimed he didnt owe the money he had already charged. Yet he swiped his card on our National Bankcard machine. Then he won, we lost, and National Bankcard could care less. Luckily we had never experienced such tricky customers, and National Bankcard was filled with hollow apologies when we appealed. Correcting the chargeback? Not that apologetic. They kept insisting in dozens of calls that there w... read more
Hidden fraudulent fees for just APPROVAL of my account that was not set simply because I can not set it myself without a representatives' assistance - really?!.... Long story short, after phone conversation with one of their reps I found out I have to pay not just promised $5 monthly for my small business, but $12, like I said, because it was approved. And as soon as I've never set my account - no time hanging on phone for that through my work days - $27 on top for NOT HAVING transactions!!! This is outrageous!!! And what's ... read more
I haven't received any of the funds from purchases made with my card reader since June this company is a scam
Terrible experience. Hidden fees they DO NOT tell you about and service is horrible. If you call in for service, you will get passed along usually to someone who can BARELY speak English and then put on hold forever. Nobody seems to be able to help you so they "find someone that can", which means another 30 minutes on hold. I'm trying to cancel my account right now to stop the automatic hidden fees from DRAINING my bank account. I would NOT recommend National Bankcard to ANYONE.
They will get your money with a smile and then slam the door to your face if you have any problems. Do your research before going with them, we had so many issues.
Frequently asked questions about National Bankcard
How is National Bankcard rated?
National Bankcard has a 4.9 star rating with 8,901 reviews.
When is National Bankcard open?
National Bankcard is open now. It is open 24/7.