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National Bankcard
- Finance
About this business
Worst card processor ever. Hidden fees will triple your cost to use their services. By the end of the month they will charge your account with a MONTH END CHARGES. It will be another 3% on top of the 1.95% per transaction. The representative responsible for my account never get back to me to explain these charges.
National Bankcard (incorporating *********** *** ******** ***) hit us with a chargeback of almost $600 simply because a customer claimed he didnt owe the money he had already charged. Yet he swiped his card on our National Bankcard machine. Then he won, we lost, and National Bankcard could care less. Luckily we had never experienced such tricky customers, and National Bankcard was filled with hollow apologies when we appealed. Correcting the chargeback? Not that apologetic. They kept insisting in dozens of calls that there w... read more
Hidden fraudulent fees for just APPROVAL of my account that was not set simply because I can not set it myself without a representatives' assistance - really?!.... Long story short, after phone conversation with one of their reps I found out I have to pay not just promised $5 monthly for my small business, but $12, like I said, because it was approved. And as soon as I've never set my account - no time hanging on phone for that through my work days - $27 on top for NOT HAVING transactions!!! This is outrageous!!! And what's ... read more
I haven't received any of the funds from purchases made with my card reader since June this company is a scam
Terrible experience. Hidden fees they DO NOT tell you about and service is horrible. If you call in for service, you will get passed along usually to someone who can BARELY speak English and then put on hold forever. Nobody seems to be able to help you so they "find someone that can", which means another 30 minutes on hold. I'm trying to cancel my account right now to stop the automatic hidden fees from DRAINING my bank account. I would NOT recommend National Bankcard to ANYONE.
They will get your money with a smile and then slam the door to your face if you have any problems. Do your research before going with them, we had so many issues.
You should by all cost avoid dealing with this company . I had just signed up for a merchant account ,that was approved and the credit card machine mailed to my business . Did my first two transactions , only to receive an email stating they were Holding the funds for 6 month and the account had been terminated . What a shocker to have your money frozen and no merchant account after all the hassle and waisted time and effort . A bunch of crocks only there to keep our money and hope that we are not around in six months ,so th... read more
I clicked through an ad that was on a game app installed on my phone, as I happened to be shopping to compare our current processor. The online ad should have been the first red flag. I received a text instantly, which I responded to right away. I figured it wasn't manned, as I didn't hear back. I just got a call back this Monday mid-morning and the salesperson was the rudest person I ever spoke with (but he did get my text that he failed to respond to for two days). When I asked to speak to another salesperson or supervisor... read more
When I say please dont waste your time. Please dont waste your time. If you have any hope of having a reliable company to help with your finical needs for your business I warn you as a new business owner this place is a waste of time. You will spend valuable time dealing with company run around. Literally my first ever event for my business I signed up for their card reader and it did not work. I called early on a Saturday while at my event for trouble shooting help and they had no one that can help me so I had to be called ... read more
Frequently asked questions about National Bankcard
How is National Bankcard rated?
National Bankcard has a 4.9 star rating with 7,849 reviews.
When is National Bankcard open?
National Bankcard is open now. It is open 24/7.