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National Bankcard
- Finance
About this business
National Bankcard is a leading provider in credit and debit card-based payment processing solutions to customers across the country. We pride ourselves on having the lowest processing rates backed by our award-winning customer service. No matter what type of business, our focus is to be your processor-of-choice. With no hidden fees, we created a transparent sales model based on honesty. Low processing rates help merchants focus on what they do best-- run their business. Our “no cancellation fee” policy reinforces our commit... read more
I applied on 2/28 & had some personal issues that came up so I cancelled on the very next day 2/29 & my account was charged a $12.00 fee I never gave permission for anything to be taken out of my account
Deceptive Employees become combative over misleading marketing. They advertise a 0% fee and then when you apply it changes it to 0% effective fee by just charging the customer the fee but only if you set it up properly in the app. The fee is 1% higher than typical rates. They hide this in one line of long contracts. Before signing on we Placed several phone calls between 3 different Employees that guaranteed us that there is NO fees charged besides the $5 monthly fee. After signing on and processing first payment, amount was... read more
Deceptive marketing. They market 0% fee and then when you apply it changes it to 0% effective fee by just charging the customer the fee.
worst place to have access to your money. If I could leave a negative star I would. they placed ,y account on hold with out warning and when I contacted them they were rude then decided to discontinue my services. I asked for them to release my money about $8k and they said they had to investigate before they could release and could take them up to 180 days. so now I get to not be paid and my clients already have their products. I tried to refund my clients so that I could bill them through another processor and they blocked... read more
I signed up with National Bankcard 3 weeks ago. I spoke to ****** who said I would get 1.9% rates and $5.00 a month fees with next day funding. Once I signed up it was the old bait and switch. Rates were good but they held the money for 3 days and said my business didnt qualify for next day funding. I had to wait 90 days and there underwriters would reevaluate. I was then promised 2 day funding but the cut off time my representative ****** helped me set was wrong which led to 3 day funding. Too many false promises. Very dece... read more
I only used it for a few months. I was told I was only going to be charged $5 per month. A month later they added fees including $145 per year and another $25 for something else, $3 for something else all these hidden, never spoken, never informed by correspondence added fees. Its a scam, and a nightmare. I tried closing the account and THEN they mention THE **** (without being clear about them) will have to be paid; all of them till ****. I almost fainted when I read the email. Dont make the mistake I made. Stay away. Custo... read more
It’s a big fraud company. The sales people promise you something else and make you signup but later you see so many different charges in end of month on your account. Pathetic customer support. Have to call several times and no one will call you back
Worst card processor ever. Hidden fees will triple your cost to use their services. By the end of the month they will charge your account with a MONTH END CHARGES. It will be another 3% on top of the 1.95% per transaction. The representative responsible for my account never get back to me to explain these charges.
National Bankcard (incorporating *********** *** ******** ***) hit us with a chargeback of almost $600 simply because a customer claimed he didnt owe the money he had already charged. Yet he swiped his card on our National Bankcard machine. Then he won, we lost, and National Bankcard could care less. Luckily we had never experienced such tricky customers, and National Bankcard was filled with hollow apologies when we appealed. Correcting the chargeback? Not that apologetic. They kept insisting in dozens of calls that there w... read more
Frequently asked questions about National Bankcard
How is National Bankcard rated?
National Bankcard has a 4.9 star rating with 7,639 reviews.
When is National Bankcard open?
National Bankcard is open now. It is open 24/7.