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National Bankcard
- Finance
About this business
I recently signed up with National Bankcard to have this company handle my credit card processing for my business. While speaking with their sales person she explained the fees involved for them to process the credit cards I accept for my services. The per charge processing fee was low compared to others that I had looked at. I previously had an account with Square and their fees were significantly higher (percentage of charge) than what National Bankcard was charging. Being aware of this, numerous times (at least 3 from mem... read more
Business response:
**** we apologize for any inconvenience you had using our service. Your merchant account has been closed and as a reminder we do not have a cancellation fee so you will not be charged anything going forward. We do send merchants a card reader at no upfront cost when they sign up with us and we explain to each merchant that the card reader must be returned when their account is closed. The admin that setup your account explained this to you on your welcome call. As a courtesy you can keep the card reader, you do no need to re... read more
Attempted to set up a service with my company, but was repeatedly forwarded to a very unhelpful salesman Greg T*****. When I requested to be connected to a different person in the organization, I was instead forwarded to Mr. T***** a second time, who was very aggressive in addressing the complaints I had towards him. Will not be doing business with this company.
Business response:
I am trying to find this merchant in our system. We have no **** ****** listed in our CRM system. Please call Jon M**** back to discuss this issue. I apologize for the poor experience you had with one of our sales reps. I would like to discuss this issue further so it can be addressed. My phone number is ************** ext ***.
very bad. They say fees only 0.15%......... and then when bill comes, lots of other charges..taken money from account. Bad practice, sales man never tell upfront, they ask u to sign documents immediate online, saying all ok.no time to read. Never do business. all facts not disclosed. dont go there!
Frequently asked questions about National Bankcard
How is National Bankcard rated?
National Bankcard has a 4.9 star rating with 8,071 reviews.
When is National Bankcard open?
National Bankcard is open now. It is open 24/7.