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National Bankcard
- Finance
About this business
National Bankcard is a leading provider in credit and debit card-based payment processing solutions to customers across the country. We pride ourselves on having the lowest processing rates backed by our award-winning customer service. No matter what type of business, our focus is to be your processor-of-choice. With no hidden fees, we created a transparent sales model based on honesty. Low processing rates help merchants focus on what they do best-- run their business. Our “no cancellation fee” policy reinforces our commit... read more
I went with this company for my credit card customers because they had good reviews and the sales rep promised me everything I wanted to hear. I was told my funds would be in my account within 48 hours and it's been two weeks and my account is still on hold. I have been dealing with 5 different people at the company and non of them have been able to help me. I have sent numerous emails and have left several voicemails all for them to go unacknowledged. I have been told several times that my business is not needed both by a m... read more
I signed on with National Bankcard on February *, 2017. On February **** I processed my first two transactions totaling over $6,300.00 from the same customer. Within a few days I was informed they needed a copy of the invoice I charged my customer with, I immediately sent the invoice to them. I called within a few days to see where my funds were, one of there risk management people told me I should have had the customer sign the invoice which I responded they signed the pad approving the charge, and as the business owner he ... read more
I opened an account for CC processing 2 weeks ago with National Bankcard and they are the worst Bank to deal with , first I'm been over charged , getting charge back from my account and its been 3 days of calling the bank customer service all i got is the running around they put me on hold for over 30 minutes each time i called or they give me another number to call and when i do call the number i get a message the office is closed and today i called to get answer for my question it got worst the hanged up on me twice , i th... read more
This company National Bank Card is a horrible company to do business with. They will lie about their rates, processing, deposits, and service. They will hold funds for weeks and not refund your customers either. They have a huge negative review and actually hire people to post positive reviews. Phil H***** also lied about them not using 3rd parties to process their cards and then they will sell your information.
What this company is doing is borderline illegal. They have held up mine and several of our customer's money now for 2 weeks not only does this hurt my business financially, but I also have had customers threatening me because I can not ship and National Bank Card refuses to release their money. My next steps are to file with the Better Business Bureau, Attorney General and seek legal advice. Think twice before using National Bank Card. After 2 weeks of National Bank Card giving me the run around and false hope they cancelle... read more
I purchased a credit card terminal from their website without an account. Unfortunately my bank no longer accepts the specific brand and asked for a refund. I spoke to three different representatives who all told me they don't sell terminals online, only through representatives on the phone. I called about 10 times and was hung up on about 5 times. How can I purchase something through their website if they don't sell anything online. They also need to update their contact information, the two customer service numbers i calle... read more
I recently signed up with National Bankcard to have this company handle my credit card processing for my business. While speaking with their sales person she explained the fees involved for them to process the credit cards I accept for my services. The per charge processing fee was low compared to others that I had looked at. I previously had an account with Square and their fees were significantly higher (percentage of charge) than what National Bankcard was charging. Being aware of this, numerous times (at least 3 from mem... read more
Attempted to set up a service with my company, but was repeatedly forwarded to a very unhelpful salesman Greg T*****. When I requested to be connected to a different person in the organization, I was instead forwarded to Mr. T***** a second time, who was very aggressive in addressing the complaints I had towards him. Will not be doing business with this company.
very bad. They say fees only 0.15%......... and then when bill comes, lots of other charges..taken money from account. Bad practice, sales man never tell upfront, they ask u to sign documents immediate online, saying all ok.no time to read. Never do business. all facts not disclosed. dont go there!
Frequently asked questions about National Bankcard
How is National Bankcard rated?
National Bankcard has a 4.9 star rating with 7,639 reviews.
When is National Bankcard open?
National Bankcard is open now. It is open 24/7.