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Car Computer Exchange
- Automotive
- raleigh, NC
About this business
Our technicians are highly trained in dealing with automobile computers, and we offer FREE technical support for our customers to help you any way we can. Our technology allows us to test, program and flash your part with all the OEM software updates before we ship it. When you get the computer from us, you simply just plug it in and drive! We eliminate the need for you to go to the dealer. We want to help you save money and get back on the road fast! We carry most Dodge, Jeep, and Chrysler Computers.
Location details
8208 brownleigh Dr, Suite 100, raleigh, NC, 27617, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I admit that they were quick to send out the PCM I ordered and they were quick to replace/reflash it when it was flashed incorrectly, both times. However, the PCM never resolved the emissions issue (CEL for O2 sensors). I replaced the O2 sensors, twice. The PCM still didn't clear the code. I finally took it to a dealer and they are telling me the PCM has no out put to the sensors and that the sensors and wiring from the PCM to the sensors are fine. It's now going to cost me $1400 bucks for a new PCM and I'm out $850 for Car ... read more
BUYER BEWARE. i am extremely unsatisfied. They say they have a refund policy but it is not visible anywhere during the purchasing process. The customer service rep just informed me that it is visible on a computer,but he would have to look at why it was not showing on an ipad. What you find out later is that the refund is partial (less than 50% of what I paid). It involves a 25% restock fee PLUS $50 reprogramming fee (which they charge to next customer anyway) plus $19.95 return shipping fee. Total scam. Check consumeraffair... read more
Super fast shipping-as promised. The replacement ECM didn't fix our problem though.The 2000 Jeep Grand Cherokee stil continues to 'just turn off" while driving it.
Got a computer board, never worked and when I called they wanted my mechanic to talk to their tech. Before they would exchange it. 3 hours before a tech. Is available, that tells me they put out a lot of bad parts and that keeps their techs.busy
I had what I found out was a computer problem, on my truck. It was going to coat around $600 (not including programming) to have a mechanic fix it. I found Car Computer exchange, on the web, and got my computer (preprogramed) for $250. I got it in the mail, and it took about 10 minutes to change it out. Now, the problem is gone, and my truck runs great.
When purchasing a replacement ECM unit I was told that instillation was straight up. No need to have keys reprogrammed. I even paid extra for that reason. Not so. Cost me and extra $150.00 to reprogram keys to make vehicle run. Unit works fine but did not function as advertised.
worst scam in the car computer business. google car computer exchange scam, car computer exchange bbb, car computer exchange complaints and you'll see the hundreds of complaints registered for just about all the same reasons.
Sent me the wrong part I returned it as instructed. . They have refused to return my money or my core. Brian the owner ducks my calls and refuses to return my calls. Tells me I'll send a request to have your money returned but that didn't happen. I think this business is so scam and hope the authorities can help. Civil litigation is in the future for this guy. .
Shady company. Sent me a faulty ECM and won't take it back with a 25% handling fee, and a $50 flash fee. So I am out $120. Too bad they won't work with me because I own a repair shop and purchase many ECM/PCM's throughout each year. Don't give them your hard earned money. Now I have a customer that has waited for the unit to arrive from across the country, only to have to locate another one and wait even longer, while I eat any profit I had in the repair job.
Frequently asked questions about Car Computer Exchange
How is Car Computer Exchange rated?
Car Computer Exchange has a 3.9 star rating with 6,381 reviews.
When is Car Computer Exchange open?
Car Computer Exchange is closed now. It will open tomorrow at 9:00 a.m.